In an agreement between Instructure and ShinyHunters, all user data belonging to education platform Canvas has reportedly been returned.
In a statement to the media, the Chief Executive of Instructure, Steve Daly apologised for the shut down, acknowledging the company’s delayed response to the breach.
“You deserved more consistent communication from us and we didn’t deliver it,” Mr Daly said.
“I’m sorry for that.”
Ahead of mid-year exams, University of Sydney Economics Undergraduate, Marcus Attard is one of thousands of students frustrated with the lack of consistency provided by institutions following the shut down.
“The reaction to the shutdown from universities hasn’t been to give extensions unanimously,” Mr Attard said.
“They’re giving them to people who have assignments that were affected only by the specific outage window,
“It feels unfair and their communication was poor.”
Sound Credits: ABC News, ABC BTN, 10 News, 9 News.
In their statement, Instructure did not declare whether or not they paid ShinyHunters their initial ransom.
The company has urged users to reset their passwords and turn on multi-factor authentification.
